FAQ

Categories

I want a refund

If you want to request a refund:

I lost license code, how can I restore it?

You should have gotten your license code sent to your email. If you cannot find it, you can restore your license code in two ways:

  • if you have an FYM app activated, the license code will show on the bottom of Profile page. You will be able to copy it from there
  • you can also request your license code to be sent via email again here: Request License Code
Is iCloud family supported

Family sharing is supported by our app.

To receive more information about family purchases, please check the website https://support.apple.com/en-us/HT201060 and contact Apple directly.

How to uninstall old STAMP version?

Some Windows users are having trouble uninstalling old version of FYM, called STAMP. You may see the error saying something abou NSIS uninstalled being wrong.

We've made a short video how to remove STAMP manually from the system: