FAQ

If you want to request a refund:

• for app bought directly from our website, please contact us at [email protected]
• if you've bought via iOS App Store, please check instructions at: Request a refund for apps or content that you bought from Apple
• for purchases made via Android Google Play Store please check: Get a refund on Google Play

You should have gotten your license code sent to your email. If you cannot find it, you can restore your license code in two ways:

• if you have an FYM app activated, the license code will show on the bottom of Profile page. You will be able to copy it from there
• you can also request your license code to be sent via email again here: Request License Code

Family sharing is supported by our app.

To receive more information about family purchases, please check the website https://support.apple.com/en-us/HT201060 and contact Apple directly.

Some Windows users are having trouble uninstalling old version of FYM, called STAMP. You may see the error saying something abou NSIS uninstalled being wrong.

We've made a short video how to remove STAMP manually from the system: