How to Cancel Amazon Music: Step-by-Step Guide for 2026

How to Cancel Amazon Music Unlimited (Step-by-Step)

Canceling Amazon Music Unlimited works differently depending on where you signed up and what device you use. Find your platform below and follow the steps.

Cancel on the Amazon Website

This method works for most subscribers who signed up directly through Amazon.

1. Go to amazon.com/music/settings and sign in to your account.
2. Find your Amazon Music Unlimited subscription under Your Music Subscription.
3. Click Cancel subscription (or Cancel renewal).
4. Amazon will show you what you will lose. Click Continue to cancel.
5. Confirm your cancellation. Your access continues until the end of your current billing period.

You will receive a confirmation email from Amazon after you complete these steps. Save it for your records.

Cancel on the Amazon App

If you manage your subscription through the Amazon Shopping app, you can cancel from there too.

1. Open the Amazon app on your phone or tablet.
2. Tap the profile icon and go to Account.
3. Select Memberships & Subscriptions.
4. Find Amazon Music Unlimited and tap it.
5. Tap Cancel subscription and follow the prompts to confirm.

Cancel on iPhone (Apple Subscriptions)

If you subscribed to Amazon Music through the App Store on your iPhone or iPad, you need to cancel through Apple.

1. Open the Settings app on your iPhone.
2. Tap your name at the top of the screen.
3. Tap Subscriptions.
4. Find Amazon Music in your active subscriptions list.
5. Tap it and select Cancel Subscription.

Apple processes the cancellation immediately, but you keep access until your current billing cycle ends. This method applies only if you originally subscribed through the App Store.

Cancel on Android (Google Play Subscriptions)

If you subscribed through Google Play, you need to cancel through the Play Store.

1. Open the Google Play Store app.
2. Tap your profile icon in the top right corner.
3. Go to Payments & subscriptions > Subscriptions.
4. Find Amazon Music and tap it.
5. Tap Cancel subscription and confirm.

Google will send you a confirmation email. Your subscription stays active until the billing period expires.

Quick tip: Not sure where you subscribed? Check your email for the original confirmation. If it came from Apple or Google (not Amazon directly), you need to cancel through that platform instead.

What Happens When You Cancel Amazon Music?

Before you hit that cancel button, here is what you should expect after cancellation.

Do You Lose Your Playlists?

When your Amazon Music Unlimited subscription ends, you lose access to the full catalog of songs. Any playlists you created that contain Unlimited-only tracks will still appear in your library, but those tracks will become unplayable. You will see them grayed out.

Your purchased music (songs you bought through Amazon) remains yours forever. Purchased tracks stay in your library and remain fully playable.

The bottom line: your playlist structure survives, but most of the music in those playlists will stop working unless you saved it elsewhere first.

Amazon Music Free Tier

After canceling Amazon Music Unlimited, you do not lose access to Amazon Music entirely. Amazon offers a free tier that includes:

• Ad-supported streaming with access to a selection of top playlists and stations
• Shuffle-only playback on most content (no on-demand song selection)
• Podcast access that continues for free
• Purchased music remains fully accessible

The free tier gives you basic listening, but the experience is significantly more limited than what you had with Unlimited. You cannot pick specific songs to play, and you will hear ads between tracks.

If the free tier feels too restrictive, you may want to explore other streaming services that offer more generous free plans or better premium value. Check out our playlist maker guide to learn how to rebuild and manage your playlists on any platform.

How to Save Your Amazon Music Playlists Before Canceling

Here is the most important step many people skip: saving your playlists before you cancel. Once those Unlimited tracks become unplayable, rebuilding your playlists on a new service from memory is frustrating and time-consuming.

Before you cancel, save your playlists. Free Your Music transfers your entire Amazon Music library to any other streaming service in minutes. Just select Amazon Music as your source, choose your new platform, pick the playlists you want to move, and Free Your Music handles the rest. Your playlists, liked songs, and albums transfer automatically.

Here is how it works:

1. Download Free Your Music on your phone, tablet, or computer.
2. Select Amazon Music as the source platform.
3. Choose your destination (Spotify, Apple Music, YouTube Music, Tidal, or 40+ other services).
4. Pick the playlists and music you want to transfer.
5. Start the transfer and watch your library move to its new home.

The whole process takes just a few minutes, and you keep every playlist exactly as you built it.

Alternatives to Amazon Music

If you are leaving Amazon Music, several other streaming platforms offer different strengths depending on what matters most to you.

When choosing a new service, consider what made you leave Amazon Music in the first place. Looking for better recommendations? Better audio quality? A lower price? More device compatibility? Answering that question will point you toward the right fit. Most services offer a free trial period, so you can test the experience before committing.

Want to explore your options? Check out our guide to the best music streaming services for a detailed comparison of what each platform offers.

No matter which service you choose, you can transfer your Amazon Music playlists there with Free Your Music so you never start from scratch.

FAQ

How do I cancel Amazon Music Unlimited?

Go to amazon.com/music/settings, find your subscription, and click "Cancel subscription." If you subscribed through Apple or Google, cancel through your device's subscription settings instead.

Will I lose my playlists if I cancel Amazon Music?

Your playlists remain visible in your library, but Unlimited-only tracks become unplayable. Purchased music stays accessible. To keep your playlists, transfer them to another service with Free Your Music before canceling.

Can I still use Amazon Music after canceling Unlimited?

Yes. Amazon Music reverts to a free tier with ad-supported, shuffle-only access to select playlists and stations. You also keep access to any music you purchased.

How do I cancel Amazon Music on my iPhone?

Go to Settings > tap your name > Subscriptions > find Amazon Music > tap Cancel Subscription. This works only if you originally subscribed through the App Store.

Does Amazon Music charge a cancellation fee?

No. Amazon Music Unlimited has no cancellation fees or contracts. You can cancel anytime and keep access until your current billing period ends.

How do I transfer my Amazon Music playlists to Spotify?

Use Free Your Music to transfer your playlists automatically. Select Amazon Music as the source, choose Spotify as the destination, and your playlists move over in minutes.

What is the difference between Amazon Music Prime and Amazon Music Unlimited?

Amazon Music Prime comes free with an Amazon Prime membership and offers limited, shuffle-only access to a selection of songs. Amazon Music Unlimited is a separate paid subscription with full on-demand access to over 100 million tracks, HD audio, and spatial audio.

Can I cancel Amazon Music and get a refund?

Amazon typically does not offer refunds for partial billing periods. When you cancel, your access continues through the end of the current billing cycle. Contact Amazon customer service directly if you believe you qualify for a refund.

Canceling Amazon Music does not have to mean losing your music. Transfer your Amazon Music playlists to Spotify, Apple Music, YouTube Music, or 40+ other services with Free Your Music. Ready to take control of your music? Transfer your playlists in minutes with Free Your Music.