How to Cancel Amazon Music: Step-by-Step Guide for 2026

Quick answer: Go to amazon.com/music/settings, find your subscription under Your Music Subscription, and click Cancel subscription. If you signed up through Apple or Google, cancel through them instead. You keep access until the end of the billing period you have already paid for.

One thing to sort out before you do it: Amazon Music Prime and Amazon Music Unlimited are not the same subscription. Prime Music is included with your Amazon Prime membership at no extra cost, so there is nothing separate to cancel. Unlimited is the paid add-on, and that is what the steps below cancel. Canceling Unlimited does not touch your Prime membership.

Leaving for another service? Transfer your library first. Unlimited tracks stop playing the moment your subscription ends.

How to cancel Amazon Music Unlimited (step-by-step)

Canceling works differently depending on where you signed up. Find your platform below.

Cancel on the Amazon website

This works for most subscribers who signed up directly through Amazon.

1. Go to amazon.com/music/settings and sign in.
2. Find your Amazon Music Unlimited subscription under Your Music Subscription.
3. Click Cancel subscription (or Cancel renewal).
4. Amazon shows what you will lose. Click Continue to cancel.
5. Confirm. Your access continues until the end of the current billing period.

You will get a confirmation email from Amazon. Keep it.

Cancel in the Amazon app

1. Open the Amazon app on your phone or tablet.
2. Tap the profile icon and go to Account.
3. Select Memberships & Subscriptions.
4. Find Amazon Music Unlimited and tap it.
5. Tap Cancel subscription and confirm.

Cancel by voice with Alexa

If your subscription is tied to an Echo, you can start the process by voice, though Amazon will still ask you to confirm in the app or on the web.

Say "Alexa, cancel my Amazon Music Unlimited subscription." Alexa either walks you through it or sends a confirmation link to the Alexa app.

This is also the quickest route for the Single Device plan, the cheaper tier that only works on one designated Echo or Fire TV.

Cancel on iPhone (Apple subscriptions)

If you subscribed through the App Store, Amazon cannot cancel it. Apple handles the billing.

1. Open Settings on your iPhone or iPad.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Find Amazon Music in the list.
5. Tap it and select Cancel Subscription.

Apple processes it immediately, but you keep access until the current cycle ends.

Cancel on Android (Google Play subscriptions)

1. Open the Google Play Store app.
2. Tap your profile icon in the top right.
3. Go to Payments & subscriptions, then Subscriptions.
4. Find Amazon Music and tap it.
5. Tap Cancel subscription and confirm.

Google sends a confirmation email. Your subscription stays active until the billing period expires.

Not sure where you subscribed? Check your email for the original confirmation. If it came from Apple or Google rather than Amazon, you have to cancel through that platform.

What you stop paying

US prices after the increase that took effect on March 5, 2026:

Plan	Price
Individual (non-Prime)	$12.99/month
Individual (Prime member)	$11.99/month, or $119/year
Family, up to 6 accounts	$21.99/month, or $219/year
Single Device (one Echo or Fire TV)	$4.99/month
Amazon Music Prime	Included with Prime

This was Amazon's second increase in twelve months. Family went from $19.99 to $21.99, and the annual family plan from $199 to $219.

There are no cancellation fees and no minimum term on any tier.

On annual plans: canceling stops the renewal rather than ending your access. You keep Unlimited for the remainder of the year you have paid for.

What happens when you cancel Amazon Music?

Do you lose your playlists?

Your playlists stay in your library, but the Unlimited-only tracks inside them become unplayable and show as grayed out. The structure survives, the music mostly does not.

Purchased music is different. Songs and albums you bought through Amazon remain yours permanently and stay fully playable.

You also lose:

• HD, Ultra HD, and Spatial Audio. These are Unlimited-only formats.
• Offline downloads. Downloaded tracks stop playing once the subscription lapses.
• On-demand playback. You can no longer pick a specific song on most content.
• The monthly Audible audiobook credit, where your plan included one.

Amazon Music after canceling

You do not lose Amazon Music entirely. What you keep depends on whether you have Prime.

With Prime, you drop to Amazon Music Prime: ad-free shuffle access to the full catalog, ad-free top podcasts, and thousands of playlists and stations, all included with your membership.

Without Prime, you drop to the free tier: ad-supported, shuffle-only access to a selection of top playlists and stations, mainly on Alexa-enabled devices. Podcasts stay free, and purchased music stays accessible.

Either way you cannot pick specific songs on most content, and the free tier includes ads.

Save your playlists before you cancel

This is the step most people skip and then regret. Once those Unlimited tracks gray out, rebuilding playlists from memory on a new service is genuinely painful.

Free Your Music moves your whole Amazon Music library to another service in minutes.

1. Download Free Your Music on your phone, tablet, or computer.
2. Select Amazon Music as the source.
3. Choose your destination: Spotify, Apple Music, YouTube Music, Tidal, or 40+ others.
4. Pick the playlists and music you want.
5. Start the transfer.

Playlists, liked songs, and albums all move, with track order intact. Do it while your subscription is still active, since the transfer needs to read tracks that are about to become unplayable.

Where to go instead

If you are leaving, the obvious replacements depend on what pushed you out.

• Spotify ($12.99/month) for discovery, podcasts, and the largest social layer. Lossless is now included.
• Apple Music ($10.99/month) for the best price-to-quality ratio, with lossless and spatial audio at no extra cost.
• YouTube Music ($11.99/month) if you want music videos and live performances alongside official tracks, or already pay for YouTube Premium.
• Tidal ($10.99/month) if audio quality is the priority.

Most offer a free trial, so you can test before committing. We compare them properly in best music streaming services.

Whichever you pick, you can move your Amazon Music playlists across with Free Your Music rather than starting over.

FAQ

How do I cancel Amazon Music Unlimited?

Go to amazon.com/music/settings, find your subscription, and click Cancel subscription. If you subscribed through Apple or Google, cancel in your device's subscription settings instead.

What is the difference between Amazon Music Prime and Amazon Music Unlimited?

Amazon Music Prime is included free with a Prime membership and gives ad-free shuffle access. Amazon Music Unlimited is a separate paid subscription with full on-demand playback, HD and Ultra HD audio, spatial audio, and offline downloads. Only Unlimited needs canceling.

Will I lose my playlists if I cancel Amazon Music?

Your playlists stay visible, but Unlimited-only tracks become unplayable. Purchased music stays accessible. Transfer them with Free Your Music before canceling if you want to keep them.

How much is Amazon Music Unlimited in 2026?

$12.99 a month for non-Prime individuals, $11.99 for Prime members, $21.99 for the Family plan covering six accounts, and $4.99 for the Single Device plan. Prices rose on March 5, 2026.

Can I still use Amazon Music after canceling Unlimited?

Yes. Prime members drop to Amazon Music Prime with ad-free shuffle playback. Everyone else gets the ad-supported free tier. Purchased music stays available either way.

How do I cancel Amazon Music on my iPhone?

Settings, then your name, then Subscriptions, then Amazon Music, then Cancel Subscription. This only applies if you originally subscribed through the App Store.

Does Amazon Music charge a cancellation fee?

No. There are no cancellation fees or contracts on any tier. Cancel any time and keep access through the end of the current billing period.

Can I cancel Amazon Music and get a refund?

Amazon does not usually refund partial billing periods. Access continues to the end of the current cycle. Contact Amazon customer service if you have just been charged and think you qualify.

How do I transfer my Amazon Music playlists to Spotify?

Use Free Your Music. Select Amazon Music as the source, Spotify as the destination, and your playlists move over in minutes.

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Canceling Amazon Music does not have to mean losing your music. Transfer your playlists to Spotify, Apple Music, YouTube Music, or 40+ other services with Free Your Music.