Transfers, sync and matching

Fix a wrong match (Rematch)

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If Free Your Music picked the wrong song or the wrong version, you can fix it. Open the song in the transfer, search the new service, and choose "Use this match". Rematch is free on every plan.

How do I rematch a song?

Fix a wrong match

  1. Open the transfer in Free Your Music.
  2. Find the song. Songs Free Your Music is not sure about show "Check", and songs it could not find show "Could not match". "Check songs" takes you through them.
  3. Open the song. Free Your Music shows the song on the old service and the songs the new service has.
  4. If the right song is not in the list, search the new service, for example with the song title and artist.
  5. Select the right result and choose "Use this match".

Free Your Music then updates the destination, and the song shows "Rematched". The update runs on our servers, so you can close the app.

Check many songs one by one

"Check one by one" shows the unsure matches of a playlist in their order, as cards. Keep the match, choose "Not this" to pick another song, or put the song away for "Later". On a phone, swipe right to keep and left to pick another.

What if nothing fits?

Choose "Nothing fits". Free Your Music marks the song as not found and stops looking for it. You can export the songs that did not move with "Export missing songs (CSV)".

What does Rematch change in my playlist?

  • Free Your Music adds the song you picked to the destination playlist and removes the old match, so you do not end up with both.
  • Some services add a picked song only at the end of a playlist, or cannot remove a song. Then the old match stays, or the new song goes to the end. Free Your Music tells you, and "Rebuild in order" makes the playlist again in the order of the source.
  • If the song is already in the playlist, Free Your Music says so and adds nothing.
  • Your choice is kept. A rebuild or a sync keeps your rematched songs the way you picked them.
  • Nothing changes in the service you moved from.

What cannot be rematched?

  • Artists. You follow an artist, so there is no song to correct.
  • Albums on some services. If the destination cannot search for albums, the album match cannot be changed.

Messages you may see

MessageWhat to do
"... asked us to slow down"The music service limits how fast apps can search. Free Your Music shows when it goes on. Wait, then try again.
"... signed you out."Your sign-in to the destination expired. Choose "Sign in again", then rematch.
"The search did not work. Try again."The service was slow or did not answer. Try again in a moment.
"Nothing came back for that. Try other words."Try fewer words, for example only the song title.
"We could not check this song"The service had a temporary problem. The song is fine. Try again in a moment.

Frequently asked questions

Is Rematch a Pro feature?

No. Rematch, "Use this match", is free on every plan.

Will Keep in sync undo my rematch?

No. Free Your Music remembers the song you picked and keeps it on later syncs.

Can I rematch many songs at once?

You check them one after another. "Check songs" and "Check one by one" take you from song to song, because you choose the right result for each one.

The right song is not on the new service at all. What can I do?

Choose "Nothing fits". You can export all songs that did not transfer to a CSV file with "Export missing songs (CSV)".

Rematch not working for a song? Contact support with the song and both services.

Related articles

Contact

Still stuck?

Write to our support team at support@freeyourmusic.com. Tell us your platform and what you tried.

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