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When you buy Premium on iPhone or iPad, Apple takes the payment and manages the subscription. You cancel, switch plans and ask for refunds through Apple, and you restore the purchase in the app with the same Apple Account.
How do I cancel?
Cancel an App Store subscription on iPhone or iPad
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top.
- Tap Subscriptions.
- Tap FreeYourMusic.
- Tap Cancel Subscription and confirm.
You can also start from FreeYourMusic: open the Profile tab, choose "Premium", and tap "Subscription Management from Apple". Apple explains every way to manage a subscription on its subscriptions help page.
After you cancel, Premium stays on until the end of the period you paid for. Your subscription renews until you cancel it.
How do I switch plans?
Open the same Subscriptions page and tap FreeYourMusic. Apple lists the other plans you can switch to and tells you when the change takes effect.
How do I get a refund?
Apple holds the money for App Store purchases, so Apple decides refunds under its own rules. We cannot refund an App Store purchase ourselves.
Ask Apple for a refund
- Go to reportaproblem.apple.com and sign in with your Apple Account.
- Choose I'd like to, then Request a refund.
- Pick the reason and continue.
- Select the FreeYourMusic purchase and submit.
Apple describes the full process on its refund help page. If Apple approves the refund, Premium ends on your licence.
How do I restore my purchase on a new device?
Restore an App Store purchase
- Sign in to the App Store with the same Apple Account you used to buy Premium.
- Install FreeYourMusic and open it.
- Open the Profile tab and choose "Premium".
- Tap "Restore purchase" below the plans.
The app sends your purchase to us to check it, and Premium turns on when the check passes. A purchase belongs to the Apple Account that made it, so a different Apple Account cannot restore it.
Frequently asked questions
Can I cancel my App Store subscription on your website?
No. Only Apple can cancel a subscription bought in the App Store. Use the Subscriptions page in the Settings app.
My payment is pending. What now?
The app shows "Your payment is pending. Premium unlocks when the store confirms it." Wait for Apple to confirm the payment. Premium turns on by itself.
Can I use my App Store purchase on my computer?
Yes. One licence works on all your own devices. Use Premium on another device.
Does deleting the app cancel my subscription?
No. Cancel it on the Subscriptions page in the Settings app, or Apple keeps charging you.
Still stuck? See purchase and passcode problems or contact support.