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You cancel or change Premium in the place where you bought it. Apple and Google manage the subscriptions they sold, and our website and desktop purchases are managed through a secure billing page. Your subscription renews until you cancel it.
Where did I buy Premium?
Find where your subscription is managed
- Open FreeYourMusic and go to the Profile tab.
- Choose "Premium".
- Look under "Manage Subscriptions". The app shows the link for the place you bought from: "Subscription Management from Apple", "Subscription Management from Google Play", "Manage Subscription" (website or desktop purchase), or "Cancel" and "Update payment method" (an older purchase through Paddle).
Not sure, or the app shows nothing? Check your bank or card statement. A charge that names Apple or Google means you bought in that store. Otherwise you most likely bought on our website or in the desktop app.
How do I cancel?
| Where you bought | How to cancel |
|---|---|
| iPhone or iPad (App Store) | In your Apple Account subscriptions |
| Android (Google Play) | In the Google Play subscriptions |
| Our website or the desktop app | In the billing portal |
| Older web purchase (Paddle) | With the "Cancel" button in the app |
| Setapp | In your Setapp account |
- Bought on iPhone or iPad
- Bought on Android
- Bought on the website or in the desktop app
- Older web purchases through Paddle
- FreeYourMusic through Setapp
How do I change my plan?
- App Store or Google Play: open the subscription in the store, as in the cancel steps. The store shows any other FreeYourMusic plan you can switch to.
- Website, desktop app or Paddle: write to support@freeyourmusic.com with the email you used to buy, and tell us the plan you want. We make the change for you.
- Lifetime is a one-time payment, so there is nothing to change or cancel.
What happens after I cancel?
- Your music stays. Your transferred songs and playlists remain on the new music service after you cancel.
- Premium stays on until the end of the period you paid for. After that the app goes back to the free version.
- Auto-sync stops when Premium ends, because it is a Premium feature.
Changed your mind about a recent purchase? Read about refunds.
Frequently asked questions
Does my subscription renew automatically?
Yes. Quarterly renews every three months and Yearly every year, until you cancel. Lifetime does not renew.
I deleted the app. Am I still being charged?
Yes, if you did not cancel. Removing the app or deleting your account does not stop a subscription. Cancel it where you bought it.
Why does the app say I cannot upgrade my plan here?
Your subscription belongs to another store. For example, a plan bought on Android cannot be changed from an iPhone. Use the app on the platform where you bought it, or the store itself.
Will I lose my playlists if I cancel?
No. Everything you transferred stays on your new music service.
Still stuck? Contact support and tell us the email you used to buy.