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Your passcode is your FreeYourMusic licence. Enter it in the app on any of your devices to turn on Premium there. If you lost it, we can email it to you again.
Where do I find my passcode?
We email your passcode after you pay. Look for the subject "🎶 Your passcode to FreeYourMusic". The email has the passcode and an "Activate the app" button. Purchases on our website also show it on the page right after payment.
How do I enter my passcode?
Activate Premium with your passcode
- Open FreeYourMusic and go to the Profile tab.
- Choose "Premium".
- Click or tap "I already have an account".
- Type the email you used to buy in "Your email", and your passcode in "Enter passcode".
- Click or tap "Activate license".
Faster on the device where you read your email: click "Activate the app" in the passcode email. It opens FreeYourMusic and activates the passcode for you.
Seeing "You have entered incorrect passcode."? Copy the passcode from the email instead of typing it, and check for spaces at the start or the end.
I lost my passcode. How do I get it again?
Get your passcode by email
- Go to the Restore passcode page. In the app you get there with "Lost the code?" in the "Already have an account?" window.
- Type the email you used to buy the licence.
- Send the form. You see "If the email is correct, we have sent a passcode to" your address.
- Check your inbox and your spam folder for "🎶 Your passcode to FreeYourMusic".
No email after a few minutes? We could not find a licence for that address. Try another email you may have used, or write to support@freeyourmusic.com and we will do our best to find it. If you ask many times in a row, wait a while before you try again.
Bought in the App Store or Google Play?
On iPhone, iPad and Android you can also bring back Premium without a passcode: open the Profile tab, choose "Premium", and tap "Restore purchase" below the plans. Use the same Apple Account or Google account you bought with. iPhone and iPad · Android.
Can I use Premium on another device?
Yes. One licence works on all your own devices: your phone, your tablet and your computers. On each new device, enter the same passcode, or restore your store purchase on a phone with the same store account.
Each device keeps its own transfer history. Your transferred music is on your music service, so you see it everywhere. Transfer history on several devices.
Other ways to get a passcode
Some partners and promotions give out FreeYourMusic passcodes, for example in a software bundle. You enter such a code exactly like a passcode you bought. What it unlocks depends on the offer.
Frequently asked questions
How many devices can I use with one licence?
Use it on all your own devices. Enter the same passcode on each one.
Is the passcode the same as a password?
No. The passcode is your licence code. You do not need a FreeYourMusic password, and your music service passwords are separate.
I changed my email address. Can I still restore my passcode?
The restore page sends the passcode to the email on your licence. If you no longer have that inbox, write to support@freeyourmusic.com and tell us the old address.
Where do I get the passcode for a store purchase?
You may not need one. Tap "Restore purchase" in the app with the same Apple Account or Google account.
Still stuck? See purchase and passcode problems or contact support.