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File Backup saves your music as a CSV file. In the Free Your Music web app you can export one playlist, or your liked songs and all your playlists of one account in one file. The export and the import need Pro. A backup holds the song information, not the audio. The web app also imports a CSV or Excel file, so a file can be the source of a transfer.
How do I export one playlist?
Export one playlist to CSV
- Open the Free Your Music web app at freeyourmusic.com/app and connect your music service.
- Open Library and open the playlist. Your liked songs work the same way.
- Open the ••• menu of the playlist and choose Export to CSV.
- A small playlist downloads at once. A big one comes by email in a few minutes.
How do I export my whole library?
Export a whole library to CSV
- Open the web app and go to Account, then Music services. The iPhone, iPad and Android apps have the same place.
- Pick the account you want to back up.
- Next to Export library (CSV), choose Export.
- Free Your Music reads any playlist it has not read yet and emails you the file. It also waits in Account, under Exports.
A library export is one file with a Playlist column: your liked songs first, then the playlists you made, then the ones you follow.
What is in the file?
| Column | What it holds |
|---|---|
| Playlist | The name of the playlist, or of your liked songs |
| Position | The place of the song in the playlist, from 1 |
| Title | The title of the song |
| Artists | All artists of the song, with commas between them |
| Album | The album, when the service gives one |
| Duration | The length, such as 3:07 |
| ISRC | The ISRC code, when the service gives one |
| Track ID | The id of the song on the music service |
| Track URL | The link to the song on the music service, when the service gives one |
| Added | The date you added the song, such as 2026-10-19, when the service gives it |
The file is UTF-8 with a header row, so letters of every language show correctly in Excel, Numbers and Google Sheets.
How do I import a CSV or Excel file?
Import a CSV or Excel file
- Open the web app at freeyourmusic.com/app/library/import. In Library, the same page opens from the add menu: Import playlists from a file. In a new transfer, choose Import a file under the accounts.
- Drop the file on the page, or choose Choose a file. We read it on our servers.
- Check the playlists we found. Untick the ones you do not want. A file with one playlist gets the file name, which you can change.
- Choose Transfer to pick the service you move to, or Save to Library to keep the playlists for later.
- Files: CSV (comma, semicolon or tab), Excel (XLSX, every sheet) and the Napster .txt backup (Napster closed in January 2026: see the Napster converter page). Up to 20 MB, 100,000 songs and 5,000 playlists a file. Old Excel (XLS) files do not work: save them as XLSX.
- Columns: one song a row, with a Title and an Artist column. Album, ISRC and Duration help us find the right song. A Playlist column makes several playlists; else each sheet, or the whole file, is one playlist.
- Our own files: a library export, a missing songs export and the file of the old Napster converter are read with no column picking. For other files we find the columns by their names, and you can pick them yourself.
- Letters that look wrong: some spreadsheet apps save CSV files in an old character set. Choose another one on the check page and we read the file again.
The playlists of the file wait in the Library, under Imported files. They are read only. Open one to transfer it or export it to CSV again. Remove the file from its menu in the Library when you do not need it.
Where do I find a file that came by email?
The email links to Account, under Exports, in the web app. The iPhone, iPad and Android apps show the same list in Account › Exports. Each export stays there for 7 days. Download makes a new link each time, so a forwarded email never opens your file. After 7 days, export again.
Can I export only the songs that did not transfer?
Yes. A finished transfer can export its missing songs to a CSV file. Missing songs and how to export them.
Frequently asked questions
Is File Backup free?
No. The export of a playlist or a whole library needs Pro. The export of the songs that did not transfer is free.
Can I import the file again?
Yes. Upload it in the web app with Import playlists from a file. We know the columns of our own export, so you pick nothing.
Is the import free?
No. The import of a file, and the transfer from it, need Pro. A playlist link that you paste is free to import.
How do you find the songs of a file on the new service?
A file has no links to the new service. We search by ISRC first, when the service can search by it, then by title, artist and album. You check the songs we are not sure about after the transfer.
Does a backup include the music files?
No. A backup holds the song information: the title, the artists, the album and the ids. It holds no audio.
Can I export or import in the iPhone or Android app?
The export, yes, with Pro: Export to CSV in the playlist menu, and Export library (CSV) in Account › Music services. For the import, use the web app at freeyourmusic.com/app. It works in any browser, also on your phone.
Still stuck? Contact support and we will help.