Transfers, sync and matching

Keep in sync: how it works and what it changes

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Keep in sync keeps a playlist you transferred up to date. When you add, remove or reorder songs in the source playlist, Free Your Music makes the same changes in the copy on the other service, every day. Keep in sync is part of Pro. The transfer itself is free.

Does Keep in sync go both ways?

No. Keep in sync goes one way only: from the service you transferred from (the source) to the service you transferred to (the destination). Free Your Music never changes your source playlist.

Songs you add by hand to the destination playlist stay there. A sync does not remove them.

What does a sync change?

Each sync compares the source playlist with the destination playlist and works through the differences in this order:

  • Playlists: it creates or prepares the destination playlist.
  • Removals: songs you removed from the source are removed from the destination, where that service allows it.
  • New songs: songs you added to the source are matched and added to the destination.
  • Order: songs are moved so the destination follows the order of the source, where that service allows it.

Some services do not let apps remove songs from a playlist, or only add songs at the end. Then the song stays in the destination playlist, and you remove it yourself in that service.

How do I turn Keep in sync on?

You can set Keep in sync when you start a transfer, or later on the transfer page. Without Pro, Free Your Music shows "Keep in sync needs Pro. The transfer itself is free." and offers "Start without Keep in sync".

Turn on Keep in sync for a transfer

  1. Get Pro. See the plans.
  2. Start a new transfer and leave "Keep in sync" on, or open a transfer you already made and turn on "Keep in sync".
  3. When Keep in sync is on, the transfer shows when it synced last and when it syncs next.

There is a limit on how many transfers, and how many songs in them, can sync at one time. "Manage synced transfers" shows the numbers. A new transfer always copies at once. When there is no room, its sync waits and starts on its own when there is room, oldest first. "Manage synced transfers" shows which transfers sync and which wait.

How do I sync right now?

Open the transfer and choose "Sync now". Free Your Music checks the source playlist straight away and copies any changes. The sync runs on our servers, so you can close the app.

How do I stop syncing a playlist?

  • Turn off "Keep in sync" on the transfer. The copy keeps its songs.
  • Pause the transfer to stop it for a while. A paused transfer is not synced until you resume it. See pause, resume and cancel.
  • Delete the transfer to stop for good. Your playlists stay on both services. Only the transfer history goes.

What happens when Pro ends?

When Pro ends, Keep in sync stops sending changes to the destination. Playlists you already transferred stay exactly as they are on both services, and your transfers stay on your account.

Renew Pro to start syncing again. The changes you made in the source in the meantime are then copied over.

Frequently asked questions

Is Keep in sync free?

No. Keep in sync is part of Pro. A free transfer copies a playlist once, with no song limit.

If I add a song on the new service, will it appear on the old one?

No. Keep in sync goes one way, from the source to the destination. Songs you add by hand to the destination stay there.

I deleted a song in the destination playlist. Will sync add it back?

No. Free Your Music remembers that you removed it and leaves it out.

Why did sync stop after my subscription ended?

Keep in sync is a Pro feature. When Pro ends, changes are no longer copied to the destination. Your playlists stay as they are. Renew Pro to sync again.

Why does my new transfer say its sync waits?

You reached the most transfers or songs that can sync at one time. The copy runs now, and the sync starts on its own when there is room, for example when you turn off Keep in sync on another transfer.

Sync still not doing what you expect? Contact support and tell us which playlist it is.

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Contact

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