Spotify's Price Increase Sparks User Exodus

July 27, 2023

Spotify's recent decision to increase its subscription prices has left its user base in a state of disarray.

As the news of Spotify's first-ever price increase rippled through the music streaming community, users were left with a tough decision: whether to continue their subscription or explore other alternatives. And it appears that a considerable number of users have decided on the latter.

Transfer playlist services like FreeYourMusic have seen a surge in interest, indicating a potential exodus of disgruntled Spotify users.

The Price Increase Dilemma

Spotify's decision to raise its subscription prices for the first time since its inception in 2011 came as a surprise to many loyal subscribers. Subscribers will have to shell out an extra dollar per month, raising the ad-free version's cost to $10.99. The student plan and premium family plan are also experiencing a $1 hike, now costing $5.99 and $16.99 per month, respectively. However, the duo plan for two individuals living together sees the most significant increase, jumping $2 from $12.99 to $14.99 monthly.

With the premium version now costing $10.99 per month, and other plans also experiencing an incremental hike, users were left contemplating the value they receive from the service and whether it was worth the new cost.

Potential Impact on Users and Artists

On Monday, Spotify announced a price increase, claiming it was necessary "to help us continue to deliver value to fans and artists on our platform."

However, the news has left some users feeling frustrated, particularly those who were accustomed to the previous subscription rates. While there is hope that this additional revenue will lead to improved features, better user experiences, and a more extensive content library, the actual outcome remains uncertain. Furthermore, users are cautiously optimistic that the price hike will result in a fairer streaming royalties model for artists, but only time will tell if these expectations will be met.

Flood of Spotify Users Seeking Alternatives

Amidst the uncertainty and dissatisfaction over the price increase, users have been actively searching for alternatives to Spotify. The rise in costs has brought Spotify's subscription options on par with its arch-rival, Apple Music. This is clearly visible on transfer playlist services like FreeYourMusic. Most users transfer from Spotify to Apple Music, followed by transfers from Spotify to YouTube Music and Spotify to Amazon Music.

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In Search of the Best Value

Interestingly, as Spotify users explore their options, many seem to be more willing to pay for a playlist transfer service than to stick with the higher-priced Spotify subscription. This behavior suggests that users question the value they receive for their hard-earned money.

The influx of Spotify users to FreeYourMusic highlights a growing trend of consumers seeking the best value for their money in the ever-expanding music streaming landscape. With several platforms offering similar music catalogs and features, users are now reevaluating their streaming service choices, focusing on music quality and the overall user experience.

Rationale Behind the Price Increase

The decision to increase prices comes as Spotify experiences substantial growth, gaining five million new subscribers in the first quarter of this year, bringing its total to 210 million worldwide. However, despite exceeding its projected subscriber growth, the company's total revenue fell short of expectations, prompting the need to explore new avenues to boost its financial performance.

The music industry, including rightsholders, generally approves of the subscription cost increase as it aims to address inflationary pressures and the plateauing of paid subscription revenue since 2021. Several other major streaming services have already raised their prices, making Spotify one of the last to do so. With this new pricing strategy, Spotify aligns itself with YouTube Music, Apple Music, and Amazon Music, which have all raised their prices over the past year.

Consumer Reactions and Concerns

The price increase has sparked mixed reactions among Spotify's user base. Some subscribers are understanding of the company's need to generate more revenue, considering its growing infrastructure and licensing costs. Others, however, feel the price hike is unwarranted, especially with the competition offering similar services at the same cost.

Economic Constraints and Loyalty Testing

In the face of a global economic squeeze, subscribers are increasingly seeking ways to reduce costs. As consumers prioritize their expenses, they may question the necessity of retaining multiple subscriptions, potentially leading to some difficult choices. The price increase could act as a loyalty test for Spotify's user base, who will evaluate if the platform's services justify the cost.

Revenue Projections and Shareholder Satisfaction

With these price hikes, Spotify's average revenue per paying user (ARPU) is expected to move closer to the €5 mark from the reported €4.32 in Q1 2023. This could potentially generate around €1.05 billion in monthly revenue from its 210 million premium subscribers, which may please shareholders and boost the company's profitability.

Spotify's Stock Plunges Despite Subscriber Gains and Price Increase

Despite a recent price hike in its premium plan and an increase in paid subscribers, Spotify's stock experienced significant declines for the second consecutive day. The company reported staggering losses of roughly $330 million in the second quarter, disappointing investors and driving the stock to its lowest level since May. While Spotify highlighted its record growth in monthly active users and paid subscribers, investors remained focused on the company's financial performance. As the streaming market becomes increasingly competitive, investors are closely monitoring bottom-line results rather than subscriber growth. Spotify's stock has experienced a rollercoaster ride this year, with substantial gains followed by steep losses, reflecting the heightened market scrutiny on the music streaming service's financial health.

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Conclusion

Spotify's recent price increase has caused some subscribers to reevaluate their loyalty to the platform. While the company seeks to generate more revenue, support artists, and adapt to industry trends, users are contemplating the value they receive for their subscription costs. The surge in interest for transfer playlist services like FreeYourMusic is an indication that many users may be looking elsewhere for music streaming options.

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