Privacy and safety

Is Free Your Music safe to use?

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Yes. For most music services you sign in on the service itself, so Free Your Music never sees your password. The app copies your music to the new service and leaves your old library as it is.

Who makes Free Your Music?

Free Your Music is made by Hernas OÜ, a company based in Tallinn, Estonia, in the European Union. The app has been around since 2015. Read more about us.

Do I give Free Your Music my password?

For most services, no. Free Your Music uses each service's official sign-in (OAuth) and its official API where one exists. The app opens the service's own sign-in page, you sign in there, and the service gives Free Your Music permission to read your library and add music to it.

A few services have no official sign-in for apps like ours. For those, you sign in on the service's own page inside the app, and the app keeps only the cookies the service sets, never your password. How signing in works lists the services in each group.

Where is my sign-in kept?

Free Your Music keeps the sign-in so it can keep working with your account, also while the app is closed. It is kept on our servers, encrypted with AES-256-GCM.

You can disconnect an account at any time, see connected accounts. When you delete your Free Your Music account, your saved sign-ins are deleted with it.

Can Free Your Music delete my music?

Free Your Music reads the service you are leaving and copies what you pick. It does not remove playlists, liked songs, albums or artists from that service.

Who handles my payment?

Pro is paid through the App Store, Google Play or, on the website and in the web app, through our payment provider Stripe. They handle your card. Free Your Music gets a confirmation of the purchase, not your card details. See plans and pricing.

Does Free Your Music collect data about me?

We keep what the app needs to work, such as your purchase and your connected accounts. We use analytics and crash-reporting tools to improve the app. What data we store explains the details, and the privacy policy is the full legal text.

How do I take away access?

Remove Free Your Music's access to a music service

  1. In Free Your Music, open Account and go to Music services.
  2. Open the service and choose "Disconnect".
  3. To be thorough, also open the connected-apps or privacy settings of your music service and remove Free Your Music there.

Frequently asked questions

Is Free Your Music a virus?

No. Get the app only from the App Store or Google Play, or use the web app at freeyourmusic.com/app, and it is the genuine app from us. Free Your Music has nothing to download on a computer, so a file that claims to be a Free Your Music installer does not come from us.

Is Free Your Music legit?

Yes. It is made by Hernas OÜ in Tallinn, Estonia, and has been available since 2015.

Can my music account get banned for using Free Your Music?

We know of no account bans caused by Free Your Music. The app uses each service's official sign-in and API where one exists. Read can my account get banned.

Are the command-line tool and the AI connector open source?

The Free Your Music CLI and MCP server are published on npm under the MIT licence. See CLI and MCP.

Still worried about something? Write to support@freeyourmusic.com or contact support.

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Contact

Still stuck?

Write to our support team at support@freeyourmusic.com. Tell us your platform and what you tried.

Fastest: from the app

  1. Account
  2. Help and support
  3. Write to support

The email then contains your platform, the app version and your account ID, so we can help sooner.

Real people read every email. Paid plans get priority support.