Topic · 5 articles
Privacy and safety
What we store, how sign-in works, and how to delete your data.
Articles in this topic
- Is Free Your Music safe to use?How Free Your Music signs in to your music services, what it does with your sign-in, who handles your payment, and how to take its access away at any time.
- What data Free Your Music stores, and whyThe data Free Your Music keeps about your account, purchase, connected services, transfers and stats, why it needs each piece, and how to delete all of it.
- How signing in to a music service worksWhy Free Your Music opens the sign-in page of your music service, how it signs in, what it keeps, and what happens when you disconnect.
- Can using Free Your Music get my music account banned?We know of no account bans caused by Free Your Music. See how the app works with each service's official sign-in and API, and what to do if a service warns you.
- Delete your Free Your Music account and dataDelete your Free Your Music account and all your data in the web app or the phone app. See which subscriptions end and which you cancel in the store.
Contact
Still stuck?
Write to our support team at support@freeyourmusic.com. Tell us your platform and what you tried.
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- Write to support
The email then contains your platform, the app version and your account ID, so we can help sooner.
Real people read every email. Paid plans get priority support.