Topic · 5 articles
Privacy and safety
What we store, how sign-in works, and how to delete your data.
Articles in this topic
- Is FreeYourMusic safe to use?How FreeYourMusic signs in to your music services, what it does with your sign-in, who handles your payment, and how to take its access away at any time.
- What data FreeYourMusic stores, and whyThe data FreeYourMusic keeps about your purchase, connected accounts, transfers and stats, why it needs each piece, and how to delete all of it.
- How signing in to a music service worksWhy FreeYourMusic opens the sign-in page of your music service, the three ways it signs in, what it keeps for each, and what happens when you disconnect.
- Can using FreeYourMusic get my music account banned?We know of no account bans caused by FreeYourMusic. See how the app works with each service's official sign-in and API, and what to do if a service warns you.
- Delete your FreeYourMusic account and dataDelete your FreeYourMusic account and all your data from the app on iPhone, iPad, Android, Mac, Windows or Linux. Cancel a store subscription first.
Contact
Still stuck?
Write to our support team at support@freeyourmusic.com. Tell us your platform and what you tried.
Fastest: from the app
- Profile
- Support
- Contact support
The email then contains your platform, the app version and your device ID, so we can help sooner.
Real people read every email. Yearly and Lifetime plans get priority support.