Topic · 8 articles
Getting started
What Free Your Music does, which devices it runs on, and your first transfer.
Articles in this topic
- What is Free Your Music and what does it do?Free Your Music copies your playlists, liked songs, albums and artists from one music service to another. See what it moves, what is free and who makes it.
- How does a transfer work?A transfer reads your library on one music service, finds each song on the other and adds it there. Your old library is never changed. Here is how it works.
- Which platforms and versions are supported?Free Your Music runs on iPhone and iPad, on Android, and in your browser at freeyourmusic.com/app on any computer. See the minimum version for each one.
- How do I install or update the app?Install Free Your Music from the App Store or Google Play and keep it up to date. On a computer, use the web app at freeyourmusic.com/app: nothing to install.
- How to connect a music service accountConnect Spotify, Apple Music, YouTube Music or another service to Free Your Music, before a transfer or while you set one up, and what some services need first.
- Your first transfer, step by stepA step-by-step guide to your first Free Your Music transfer: pick the service you are leaving, pick the new one, choose your playlists and start the transfer.
- How long does a transfer take?Transfer time depends on the number of songs and on how fast each music service lets apps search and add songs. See what slows a transfer and how to help it.
- What can and cannot be transferred?Free Your Music moves playlists, liked songs, followed playlists, albums and artists. See what each service supports and what never moves, like podcasts.
Contact
Still stuck?
Write to our support team at support@freeyourmusic.com. Tell us your platform and what you tried.
Fastest: from the app
- Account
- Help and support
- Write to support
The email then contains your platform, the app version and your account ID, so we can help sooner.
Real people read every email. Paid plans get priority support.