On this page3 sections ▾
You connect a music service the first time you pick it for a transfer, or beforehand in Account under Music services. You sign in to the service, and from then on the account is ready as the source or the destination of a transfer, in the web app and in the phone app.
How do I connect an account?
Connect a music service account
- Open Account. In the web app it is in the menu. In the phone app, tap your avatar at the top right.
- Go to Music services and choose "Connect a service".
- Pick the music service.
- Sign in on the page that opens and approve the access the service asks for. You are back in Free Your Music with the account connected.
You can also connect a service while you set up a transfer. In New transfer, choose a side and pick "Connect a service". A service you connect once is ready on every device where you sign in with your Free Your Music account.
Most services open their own sign-in page. A few work differently, and how signing in works explains each way and what the app keeps.
What do some services need first?
- Apple Music needs an active Apple Music subscription. See Apple Music.
- YouTube Music needs a YouTube channel on your Google account. You sign in with Google, as for YouTube. See YouTube Music.
- Pandora, VK Music and JioSaavn are no longer supported, so you cannot connect them. See Pandora.
- Napster closed its music streaming service in January 2026, so you cannot add a Napster account any more. A playlist export you saved before then still moves: the web app imports it, as the Napster converter page shows. See Leaving Napster.
Frequently asked questions
Does Free Your Music store my music service password?
No. You sign in on the service’s own page, so Free Your Music never sees the password.
The sign-in does not work. What can I do?
Read I cannot sign in to a music service for the common fixes.
How do I remove a connected account?
Open Account, go to Music services, open the service and choose "Disconnect". See connected accounts.
Still stuck? Contact support and we will help.