Topic · 4 articles
Account and devices
Connected accounts, more than one device, and resetting the app.
Articles in this topic
- Connected accounts: add, reconnect and remove music servicesConnect a music service to your Free Your Music account, add a second account of one service, sign in again when asked, and disconnect a service you do not use.
- Your transfer history and using more than one deviceYour transfers, connected services and Pro live on your Free Your Music account. Sign in with the same account on every device and you see the same things.
- Moving your data from your phone to your accountAfter the update, Free Your Music copies the transfers and playlists on your phone to your account, once. Nothing is deleted. Your music services do not change.
- iPhone and iPad
- Android
- Reset app data, clear the cache or reinstall: what you loseClearing the app data or the cache, or reinstalling Free Your Music, loses nothing that is on your account. See what each option removes and what stays.
- iPhone and iPad
- Android
Contact
Still stuck?
Write to our support team at support@freeyourmusic.com. Tell us your platform and what you tried.
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- Account
- Help and support
- Write to support
The email then contains your platform, the app version and your account ID, so we can help sooner.
Real people read every email. Paid plans get priority support.